Your Rights As A Customer During Removals

Consumer rights are a topic of concern in many industries, especially those businesses having a direct link between the customer and the moving business.

Australia’s national consumer legislation, the Australian Consumer Law, replaces existing consumer protection regulations in the Commonwealth, state and territories. At the Commonwealth level and in – state and territories, the ACL applies.

You are protected (for services up to 1 October) by the Supply of Goods and Services Act 1982 if you have ordered a removal company to move your belongings from one location to another. You are protected by the Consumer Rights Act 2015 from 1 October 2015 onwards.

You should expect to receive treatment with the appropriate ability and care carried out. At a planned deadline, that means no harm and delivery. If this is not the case, then you have reason to complain.

You have the right to repair/replace or the amount of money paying for the cost of replacement if any items are damaged. You are also liable to any out-of-pocket costs you can incur due to item loss or delay in removal times.


Has your insurance verified? When transferring from one location to another, verify if you are protected by the insurance in your old place or the new one and by which company. This can give you extra cover, particularly for something you can move. To cover any breakages, the company should have its insurance.

Identifying the correct insurance

It can be unsafe not to take out insurance. Prefer insurance that fit your requirements, such as travel, material, accidental, repair or indemnity insurance, if you’re transferring and wishing for that added convenience.

In the event of an accident, most removalists only have cover for their cars. For potential harm or loss of your products, you would need your insurance.

Transit insurance provides insurance for the harm or loss of your goods in transit and during the packing and loading and unloading of your items that the removalist may sustain. You should take out transit insurance on stuff that you transport within Australia or move overseas.

Accidental insurance protects you for accidental harm to your products, such as when you move cartons to unpack the house.


If you do have insurance for your home and contents, transit and accidental insurance could be covered. If not, you can easily have these attached to your insurance policy for existing information.

If some are in the old house and others are in the new residence after you start moving for a limited time, your current insurance will still encompass your belongings.

You should also consider getting out home insurance to protect yourself from incidents such as fires and water damage if you are putting your things into storage for any amount of time.

Additionally, you should:


  • To evaluate quotes for the same kind of cover, browse around
  • Get a copy of the document and review the conditions and terms (do this before you move)
  • Verify if all loss and harm are protected by your policy
  • Ensure that it covers the replacement cost of your possessions
  • If there is a surplus, find out.

When problems occur, what do you do?


Keep a note of it all. If you find harm as you pass, mention it to the employees and keep a record. Having followed the tips here, put your concern in writing. Summarize all the loss and out of pocket costs and whether you want to fix the situation.

Offer an answer time frame. If you are not happy with the answer, as detailed above, you may go to the ombudsman. You will also apply to the Court of Small Claims (even after using the ombudsman.)

Norms Governing Unfair Dismissal Claims For Lazy Workers

Working in any organization requires the employed personnel to be protected by some laws so that the employer cannot resort to unfair means like sacking during the tenure of the service. However, the problem of dealing with Unfair Dismissal claims for lazy workers is an issue because if a labor is not working in a productive manner then dismissing that particular person from service is a sensible step but the law does not vouch for unreasonable dismissal.

Understanding the legal aspects involved in discharging a person from service

Before delving into the debate of dismissal of workers on the basis of productivity it is first necessary to know the meaning of the term unfair dismissal and the legal bindings associated with it.

It is not in the right of an employer to remove any person from service suddenly without giving any proper reason. There are specific reasons present that can be cited by the employer for firing the employee but if the reason of the manager of the company is not enlisted in the clauses present for sacking an employee given by the law then the owner of the organization cannot remove that person from service. The Unfair Dismissal claims for lazy workers are difficult to deal with because it is quite problematic to identify genuine claims of worthy workers from ones that are raised by employees who hardly do any task on time.

Laws present for identifying the accuracy of dismissal claims

According to the current mandates of the law governing the employees and the employer there is a specific body which is known as the Fair Work Commission that deals with issues related to the firing of employees. This established body is present to identify Unfair Dismissal claims for lazy workers. The commission notes the following things in case of dismissal from service:

  •  The first thing that is verified is the sacking of the employee. At times false claims are also raised so the prime task of the commission is to identify if a worker has been truly fired or not.
  •  The next issue is to uncover the reason for the firing of the concerned worker. If there is any hint of unjust firing or force has been used to sack the worker then the commission will definitely take necessary action.
  • The reason was given if any by the employer for the sacking will be evaluated by the commission. If it is found that the dismissal has taken place by means of force or is not reasonable according to the norms then the sacking is treated as unfair by the commission.
  • There was no valid reason pointing at redundancy.

Once the claim of unreasonable sacking has been raised then the Fair Work Commission will follow the above-mentioned steps to determine the truth value of that claim. If the claim is justified then the commission can either command to initiate reinstatement or order the employer to give requisite compensation.

Why Is Financial Management So Important In Business?

A business can run effectively only if it is financially unassailable. The majority of businesses move across start-up and development periods even when they spend more than they earn. However, any company’s long-term health relies on eventually it’s earning more money than its spending. Besides, a company that is financially viable must handle cash flow efficiently enough to keep away from incapacitating finance charges, having readily available capital enough to deal with basic expenses.

Bookkeeping is the procedure for tracking the everyday financial activities of a company, for example, sales and expenditures, regularly bringing together this information into reports, statements of profit and loss, and balance sheets. Bookkeeping is vital since it offers you feedback regarding whether you are paying your bills.

The majority of businesses take advantage of some kind of financing like business lines of credit, business loans or business credit cards. A very beneficial tool is business financing as it helps your business develop, allowing you managing all through slow periods. But business financing should be cautiously dealt with to make sure that you have smart choices regarding credit options and pay on schedule avoiding expensive finance charges.

Good financial management makes sure that your company can meet day to day operating cost, having enough manufacturing goods readily available to meet customer demand, having adequate money n the bank to timely pay your staff and having sufficient capital at hand when your business get the opportunity to develop.

Budgeting is the field of financial management that includes planning for common as well as uncommon expenditures. It is the procedure for choosing the most excellent time to make a specific buy anchored in the current income of your company and your potential earnings of your company in the future. Good budgeting is significant as it permits your business to deal with financial decisions with good information and enough resources.

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